Connecticut Department of Insurance
Program Manager: Gerard O'Sullivan
Principal Examiner, Life & Health: Kathy Walsh
Principal Examiner, Property & Casualty: Ronald Main
Phone: (860) 297-3900, 1-800-203-3447
Fax: (860) 297-3872
E-mail: cid.ca@ct.gov
Complaints with coastal homeowners' insurance toll free number: (866) 870-4305
- Receives, researches, investigates and resolves individual consumer complaints against insurance companies, agents and brokers
- Refers completed investigations to Legal Division
- Provides educational materials and assistance for consumers and senior citizens regarding insurance questions and coverage provisions
- Responds and deploys staff members to disaster sites to assist victims in expediting their insurance claims
- Participates in Consumer Outreach programs with staff members speaking to community and consumer groups throughout the state
- Investigates unlicensed and unauthorized insurance activities
- Investigates alleged violations and where evidence warrants forwards charges to Legal Division
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